The following terms are used in these terms of website use:
“Visitor” means someone who simply browses one of our sites, including, without limitation, through a mobile or other wireless device, or otherwise uses a site without being registered.
“Attendee” means a user that has registered with The College of Contemporary Health for a User ID and User Password (as defined below) and who may attend or view content made available online for no charge (for example, a MOOC) and who may submit comments for public viewing and sharing but who does not enrol on a paid Course.
“Student” means a user who has registered with The College of Contemporary Health for a User ID and User Password (as defined below), and who has enrolled in and paid for access to a Course provided by The College of Contemporary Health, intending to complete the assignments, course activities, and examinations and obtain a certificate.
“User” means a “Visitor”, “Attendee” or “Student”.
“Course” means one of the courses, or a module comprising part of such a course, which is offered through our sites and includes the information, services and other materials provided to enable completion of such courses or their modules.
“Lesson Pages” means the pages that provide access to the Courses or their modules.
OTHER APPLICABLE TERMS
Our Privacy and Cookies Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us and information about the cookies on our sites. By using our sites, you consent to such processing and you warrant that all data provided by you is accurate.
INFORMATION ABOUT US
We are registered in England and Wales under company number 08221791 and have our registered office at 54 Weald Lane, Harrow Weald, Middlesex United Kingdom HA3 5EX. We are a limited company.
Changes to These Terms
Changes to Our Sites
We may update our sites from time to time, and may change the content at any time. However, please note that if any of the content on our sites is out of date at any given time, we are under no obligation to update it.
We do not guarantee that our sites, or any content on it, will be free from errors or omissions.
Accessing Our Sites
Certain areas of our sites are made available free of charge. However, in order to access the Lesson Pages, enrolment and payment are necessary as set out in the Registration and Payment sections below. We do not guarantee that our sites, or any content on them whether paid for or unpaid, will always be available or be uninterrupted. The Courses (including their content) are provided on an “as is” and “as available” basis with no representations or warranties of any kind, either express or implied.
Access to our sites is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our sites without notice. We will not be liable to you if for any reason any of our sites is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our sites.
We make no representations that the Lesson Pages will operate (or are legally permitted to operate) in all geographic areas, or that the Lesson Pages, or information, services or products offered through the Lesson Pages are appropriate or available for use in other locations. If you choose to access the Lesson Pages, you agree and acknowledge that you do so on your own initiative and at your own risk.
Your Account and Password
Any Visitor can view the general area of our site but to use the Lesson Pages and participate in the Courses, you must register for a user identification code (“User ID”) and a user password (“Password”). You must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at email@example.com and must change your password.
Where you are prompted or required to enter additional information as part of the registration process, you understand and agree that all information provided by you is accurate, current and complete and you will update this if there are any changes. You acknowledge that if any information provided by you is untrue, inaccurate, out of date or incomplete, we reserve the right to terminate your use of the Lesson Pages and your enrolment in the Courses.
You understand and agree that as part of your use of the Lesson Pages, we will obtain certain information about you and your performance in the Courses and that we shall share such information with the professional bodies and London South Bank University. Some of this information may be personally identifiable information, and we will store such information in accordance with the Data Protection Act 1998 and our Privacy and Cookies Policy.
Access to courses
By registering as an Attendee or Student, you agree that:
- you will register in your own name only; and
- you are registered only once and will not set up multiple accounts; and
Access to the Courses is restricted to Students who have a registered account. As a Student, in addition to the points above, you agree that:
- you are registering with the intent to view content, complete assignments, take and submit exams and carry out other activities related to taking the class;
- if you are taking a Course for academic credit or certification by a professional body and any university which accredits or validates our Courses, any such credit or certification may only be awarded directly by that body based on its own policies and procedures, and you may be required by that body to be registered or enrolled with the body in order to receive credit or certification; and, in any event, we will not have any authority or responsibility with respect to any award of academic credit or certification provided by such body for any Course;
- if you are not taking a Course for academic credit or certification provided by a professional body or university which accredits our Courses, then, subject to your satisfactory performance determined in our sole discretion, you may be awarded a certificate of accomplishment upon conclusion of the applicable Course (“Certificate”), and you acknowledge that any such Certificate awarded may not be affiliated with any professional body, university, or other certifying institution, and may not stand in the place of a course taken with an educational establishment or convey academic credit or certification from any educational establishment. Certificate awards are made in our sole discretion to Students who have completed a Course to our satisfaction;
- you will comply with the student conduct guidelines set out below;
- Courses are eligible for a refund under terms specified in the section entitled “Payment Terms” below. If a refund is issued, you will no longer receive certification and associated services for the course, but you may be able to continue to access any free courseware.
- If, during the registration process, we discover that you do not qualify to study a Course, you will not be permitted to do so.
We reserve the right to alter, modify or rearrange the schedule of topics for the Courses, as well as the point value or weight of assignments, tests, quizzes, exams, projects and other such evaluations of progress. By studying the Courses, Students acknowledge that we maintain the right and ability to adapt, modify or revise the Courses as we deem appropriate.
Student conduct guidelines
In taking the Courses, any User agrees that they:
- will not harass other Users of the sites;
- will not cheat on any assessments or exams (whether carried out at home or under supervision);
- will not share answers to assessments or exams; and
- will not do any other act which is akin to cheating.
To enrol for a Course, you must have internet access and a current valid accepted credit or debit card, as will be indicated during the registration process. You agree to pay the applicable fees for the services or Courses you wish to enrol on in full in advance.
If you have enrolled on a Course, you may cancel such enrolment during the 14 days following payment, and we will refund your payment less our administration fee of £100. Please note that once you access the course no refunds will be given.
Should you purchase a number of modules/courses at the same time, you may request a refund for the modules/courses that you have not accessed. Please note that if such modules/courses have been purchased under a bulk buy offer and/or at a discounted rate, you will then be liable for the recommended retail price of any modules/courses already accessed.
In the case of interruption or withdrawal from a module/course, students who wish to repeat such module/course will be liable to full re-payment of the tuition fees unless, there is a documented and approved case of Extenuating Circumstances.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our sites, and in the material published on it, including any information or content published on the blog area or submitted as coursework as part of an assessment when completing a Course. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our sites for your personal use and you may draw the attention of others within your organisation to content posted on our sites.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our sites must always be acknowledged.
You must not use any part of the content on our sites for commercial purposes without obtaining a licence to do so from us or our licensors.
No Reliance on Information
The content on our sites is provided for educational purposes only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our sites.
The Courses (including their content) are provided on an “as is” and “as available” basis with no representations or warranties of any kind, either express or implied. In particular, we do not warrant that a Student will be able to obtain a job as an obesity practitioner or be able to set up independently as an obesity practitioner as a result of taking the Course(s).
However, all of our Courses are compiled by academics appropriately qualified in their field, and are reviewed by each professional body, university, or other certifying institution which validates our courses, as well as by our own Academic Advisory Board composed of academics appropriately qualified in their field.
Although we make reasonable efforts to update the information on our sites, we make no representations, warranties or guarantees, whether express or implied, that:
- the Lesson Pages will meet your requirements or expectations or achieve the intended purposes;
- the Lesson Pages or the sites in general will not experience outages or otherwise be interrupted, timely, secure or error-free. However where problems are encountered by Students in accessing our Courses, using course material, submitting assignments, or otherwise completing a Course, we will ensure that no Student’s assessment shall be negatively impacted by such problems where we are satisfied that the delay or issue has been caused by a problem with the Lesson Pages or our sites; or
the information or content obtained through the user generated areas of the sites, for example, the chat room area, will be accurate, complete, current, error-free, completely secure or reliable.
Limitation of Our Liability
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our sites or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our sites; or
- use of or reliance on any content displayed on our sites.
If you are a business user, please note that in particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
If you are a consumer user please note that we only provide our sites for domestic and private use. You agree not to use our sites for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our sites or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our sites. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Uploading, submitting or contributing Content to Our Sites
Whenever you make use of a feature that allows you to upload, submit or contribute content to our sites, or to make contact with other users of our sites, you must comply with the content standards set out in our Acceptable Use Policy below.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload, submit or contribute to our sites will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.
We also have the right to disclose your identity to any third party who is claiming that any content uploaded, submitted or contributed by you to our sites constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our sites.
We have the right to remove any posting you make on our sites if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy below.
The views expressed by other users on our sites do not represent our views or values.
The following paragraphs set out the terms between you and us under which you may access our websites www.contemporaryhealth.co.uk, www.ccheducation.co.uk, www.ccheducation.com (“our sites”). These terms apply to all users of, and visitors to, our sites.
Your use of our sites means that you accept, and agree to abide by, all the following terms relating to the acceptable use of our sites.
You may use our sites only for lawful purposes. You may not use our sites:
- in any way that breaches any applicable local, national or international law or regulation
- in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
- for the purpose of harming or attempting to harm minors in any way
- to send, knowingly receive, upload, submit, contribute, download, use or re-use any material which does not comply with our content standards set out below
- to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
- to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
- not to reproduce, duplicate, copy or re-sell any part of our sites in contravention of the provisions of our other terms of website use not to access without authority, interfere with, damage or disrupt:
- any part of our sites;
- any equipment or network on which our sites is stored;
- any software used in the provision of our sites; or
- any equipment or network or software owned or used by any third party.
We may from time to time provide interactive services on our sites, including, without limitation:
- chat rooms
- bulletin boards
- any other interactive services that we offer from time to time
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users from third parties when they use any interactive service provided on our sites, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our sites, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is not permitted.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
These content standards apply to any and all material which you contribute to our sites (“contributions”), and to any interactive services associated with it.
You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.
- be accurate (where they state facts)
- be genuinely held (where they state opinions)/li>
- comply with applicable law in the UK and in any country from which they are posted
Contributions must not:
- contain any material which is defamatory of any person
- contain any material which is obscene, offensive, hateful or inflammatory
- promote sexually explicit material
- promote violence
- promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
- infringe any copyright, database right or trade mark of any other person
- be likely to deceive any person
- be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence
- promote any illegal activity
- be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety
- be likely to harass, upset, embarrass, alarm or annoy any other person
- be used to impersonate any person, or to misrepresent your identity or affiliation with any person
- give the impression that they emanate from us, if this is not the case
- advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse
4.Suspension and Termination
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our sites. When a breach of this policy has occurred, we may take such action as we deem appropriate.
- immediate, temporary or permanent withdrawal of your right to use our sites
- immediate, temporary or permanent removal of any posting or material uploaded by you to our sites
- issue of a warning to you
- legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach
- further legal action against you
- disclosure of such information to law enforcement authorities as we reasonably feel is necessary
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
We do not guarantee that our sites will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our sites. You should use your own virus protection software.
You must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites, the server on which our sites is stored or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately.
Linking to Our Sites
- You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
- You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
- You must not establish a link to our sites in any website that is not owned by you.
- Our sites must not be framed on any other site, nor may you create a link to any part of our sites other than the home page.
- We reserve the right to withdraw linking permission without notice.
- The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy below.
- If you wish to make any use of content on our sites other than that set out above, please contact firstname.lastname@example.org.
Third Party Links and Resources in Our Sites
- Where our sites contain links to other sites and resources provided by third parties, these links are provided for your information only.
- We have no control over the contents of those sites or resources.
The titles used in these terms are used for convenience only and shall have no legal effect.
“The College of Contemporary Health” is a trade mark of The College of Contemporary Health Ltd.
To contact us, please email email@example.com
Thank you for visiting our site.
PRIVACY AND COOKIES POLICY
The College of Contemporary Health Ltd. (CCH) recognizes the privacy concerns of visitors to its sites on the Internet and is committed to protecting and respecting your privacy. Specifically, CCH recognises the importance of protecting the privacy of personally identifiable information collected about visitors to the CCH website www.contemporaryhealth.co.uk, www.ccheducation.co.uk, www.ccheducation.com (Website).
Please read the following carefully to understand CCH’s views and practices regarding your personal data and how CCH will treat it. By visiting www.contemporaryhealth.co.uk you are accepting and consenting to the practices described in this policy. For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is The College of Contemporary Health Ltd of 54 Weald Lane, Harrow Weald, Middlesex, HA3 5EX, UK.
CCH gathers information about visitors to the Website to improve the quality of online information and services offered. CCH may collect and process the following data about you:
Website Visitor Data CCH routinely gathers data on Website activity, such as how many people visit the Website, the pages they visit, etc. Site visitor data:
Is collected on an aggregate, anonymous basis, which means no personal information is associated with this data;
Is gathered through the use of Web server logs (a file where Web site activity is stored) and cookies (please see below);
May include technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
May include information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page;
Personal Information CCH stores personal information submitted from visitors to the Website, such as a visitor’s name, address, phone number, e-mail address, etc which you may give to us by filling in forms on our Website, by corresponding with us by phone, e mail or otherwise. Personal information is collected only when visitors to the Website voluntarily provide it. This includes information you provide when you register to use our Website, ask us to send information to you or report a problem with our Website.
INFORMATION WE RECEIVE FROM OTHER SOURCES
Most browsers provide a simple procedure to reject cookies or enable visitors to control whether they want to receive cookies through prior notification but if you would like further information on how to do this please see www.aboutcookies.org.uk
Any comments or questions sent via e-mail to CCH might be shared with those employees or contractors most capable of addressing submitted questions and concerns. CCH will retain communications until it has done its best to provide a complete response and then will either discard it, or, in some cases, archive them.
Please be advised that most email systems do not provide a means for completely secure and private communications. Non-encrypted email communications may be accessed and viewed by others while in transit to or from CCH. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. For that reason, visitors are requested not to use e-mail to communicate information to CCH that is considered to be confidential.
Personal details provided by Website visitors to CCH through electronic responses from this Website will not be forwarded, sold, or made available in any way to any third party.
However, CCH may communicate with visitors to give information that is complimentary to the original request. Each of these communications will have clear ‘opt-out’ instructions so that a Website visitor can choose not to receive further communications from CCH.
HOW CCH USES THE INFORMATION
CCH may use information it collects from visitors of the Website in the following ways:
CCH generally uses personal information to:
- Provide visitors with products or services they have requested
- Provide visitors with information about products or services which are similar to those that they have already requested
- Personalise and customise visitors’ experiences on the Website
- Help CCH manage and enhance its services to visitors
- Communicate with visitors
- Provide visitors with ongoing information about opportunities on the Website in which CCH believes they may be interested, in particular about changes to our service
- Ensure that content from our Website is presented in the most effective manner for you and for your computer
- Give visitors the opportunity from time to time to receive e-mails and ‘e-newsletters’ from CCH
CCH will use Website Visitor Data:
- To administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
- To improve our Website to ensure that content is presented in the most effective manner for you and for your computer
- To allow you to participate in interactive features of our service, when you choose to do so
- As part of our efforts to keep our Website safe and secure
- To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you
- To make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them
CCH may receive information from other sources
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive). Disclosure of your information We may share your information with selected third parties including:
Business partners, suppliers and sub-contractors for the performance of any contract we enter into with [them or] you;
Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. [We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience];
Analytics and search engine providers that assist us in the improvement and optimisation of our site.
CCH will not sell, trade or otherwise disclose personal information or email communication unless:
Required to do so by legal, judicial or governmental proceedings
Required to do so in accordance with any authorisation a visitor has given us;we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or
The College of Contemporary Health Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
Where we store your personal data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using appropriate technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Contact and Opting out of our communication