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Behaviour Change Skills

The missing piece between clinical advice and patient action

Your patients understand what they need to do. The question is why it so rarely translates into sustained action.
Traditional training equips you to diagnose and treat. Behaviour change skills equip you to help patients actually follow through.

What Are Behaviour Change Skills?

Behaviour change skills are evidence-based techniques from psychology and behavioural science: learnable competencies that move you beyond advice-giving.

Person-centred communication

Patients feel heard, not lectured

Motivational interviewing

Help patients find their own reasons to change

Cognitive behavioural techniques

Break the patterns that derail progress

Why These Skills Matter

For the conditions that fill most clinics, obesity, diabetes, cardiovascular disease, the outcome turns on what the patient does once the appointment is over.

But helping a patient change is not a single skill, it is a sequence, and the order is everything. Get it wrong and even good advice goes nowhere; get it right and change has somewhere to take hold.

Careers & Employability

Behaviour change skills travel with you. Unlike training tied to one condition or setting, motivational interviewing, person-centred communication and cognitive behavioural techniques apply in every patient-facing role you will ever hold.
They are also becoming a defined requirement, not just a nice-to-have. NHS health and wellbeing coaches and social prescribing link workers are built around these skills rather than clinical treatment, and NHS England’s guidance names motivational interviewing among the techniques those roles rely on. Developing them now is both immediately useful and a route into a growing part of the workforce.

CPD-on-Demand Courses

Created with specialists who have spent decades training NHS practitioners.

The Complete Package

Develop the whole skill set, from first conversation through to lasting results: Person-Centred Communication, Enhancing Motivation, and Applying CBT in Practice.

Three modules, each one a skills-based workshop where you rehearse the techniques, not just learn about them, combined into a single programme.

🔖  £159.00

(buy all 3 and save 10%)

Find Out More

…or start learning now

…or take the modules individually…

Person-Centred
Communication

The foundation it all rests on: communication that leaves patients feeling understood rather than judged.

🔖  £59.00

Find Out More

…or start learning now

Enhancing
Motivation

Motivational interviewing in practice: working with ambivalence and helping patients reach their own reasons to change.

🔖  £59.00

Find Out More

…or start learning now

Applying CBT
in Practice

Cognitive and behavioural strategies for the long haul: helping patients spot obstacles, recover from setbacks and hold on to progress.

🔖  £59.00

Find Out More

…or start learning now

Explore Other Online Courses By CCH

What Healthcare Professionals Say

Learner – Patient-Centred Communication
“Excellent training! Even someone like me, who has been using behaviour change techniques in daily consultations, learnt something new!”

School Nurse
“Excellent course….love the discussions!”

Learner – Enhancing Motivation
“This has provided some really helpful practical questions and phrases, as well as MI background, that has made me think how to improve my practice.”

Physical Activity Manager
“Very good use of examples and making me reflect has actually enhanced my learning”

Learner – Applying CBT in Practice
“I loved learning the theory at my own pace, Very helpful and lots to practice!”

Lead Diabetes Research Nurse
“The course was great!”

Not Sure Where To Start?

These three skills work best as a set, so most practitioners take the Complete Package and work through all three in order. If you would rather take them one at a time, start with Person-Centred Communication, the foundation the other two depend on.

You can explore the Complete Package or begin here with Person Centred Communication.