Digital health platform reduces hospital stay for surgery patients
A recent study has highlighted the significant benefits of a digital health platform named Pip Care in enhancing the postoperative recovery process for patients undergoing surgery. The research, published in the Journal of Medical Internet Research, demonstrates the platform’s ability to reduce hospital stays through effective engagement with patients and integration of personalised recovery strategies.
Pip Care is designed to support patients throughout their perioperative journey by offering personalised care plans and connecting them with certified health coaches. These coaches collaborate with the patients’ surgical teams to provide tailored guidance and daily recovery tasks. The platform’s objective is to foster patient adherence to recovery plans, thus improving surgical outcomes.
The study was conducted in collaboration between UPMC and the University of Pittsburgh School of Medicine. Researchers invited patients scheduled for elective surgeries at an academic medical centre over a period from November 22, 2022, to March 27, 2023, to participate in the platform from approximately two to four weeks pre-surgery to four weeks post-surgery. Out of 283 patients approached, 172 (60.8%) enrolled in the study. A notable 83.1% of these participants engaged in one or more health coaching sessions, with 97.2% proceeding to surgery, surpassing the industry’s typical 90% to 93% surgical adherence rates. Post-surgery, 70.3% continued to engage with the platform.
The platform maintained an impressive 82% weekly engagement rate, with patients frequently attending multiple health coaching sessions. Feedback gathered from 95 survey submissions revealed high levels of satisfaction, with many patients affirming that the coaching significantly aided their perioperative experience.
A comparative analysis between 128 patients using the Pip Care platform and 268 non-users undergoing the same procedures at the same hospital showed that platform users experienced a 24% reduction in postoperative hospital stay. Specifically, the average stay for Pip Care users was 2.4 days compared to 3.1 days for those not using the service. However, both groups recorded similar rates of return to emergency departments within 30 days post-operation.
Dr. Aman Mahajan, MD, PhD, Peter and Eva Safar Professor and Chair of the Department of Anesthesiology and Perioperative Medicine at the University of Pittsburgh School of Medicine, emphasised the challenge of ensuring adherence to perioperative care plans. He noted, “Ensuring that patients follow through with their prescribed perioperative care plans is crucial for their health and recovery outcomes, but achieving this adherence is often challenging.” Dr. Mahajan hailed the integration of this hybrid digital-telemedicine platform as a significant advancement in clinical care, offering ease of use for both patients and clinicians while enhancing patient outcomes and satisfaction with surgical procedures.
This study contributes to the growing body of evidence supporting digital healthcare’s role in improving the continuity of care in surgery. For instance, a 2022 study from the University of Alabama Birmingham indicated that telehealth interventions had substantially reduced no-show rates among surgical patients. The American College of Surgeons has endorsed telehealth, recognising its potential to enhance access to surgical care, especially for patients in remote or underserved areas, and to empower patients in their health care journeys by facilitating active participation in virtual consultations.